Refunds and Returns

Nothing makes us happier than ensuring you are satisfied with your experience with us here at Southern African Products! That’s why we handpick and track each item placed in your box(es) for the highest level of accuracy, and offer our full attention and care from the moment your order is placed to the time your South African Wine, Beer and/or Spirits arrives at your door.


Please carefully review our refund and return policy for purchases made on

  • You may cancel an order anytime prior to shipment.
  • Refunds are not offered under any condition.
  • Returns are not accepted under any condition. If you believe your order is incorrect, photographic evidence is required. All CCTV and shipment information will be reviewed as each box is tracked/recorded when being prepared for shipment through the time of delivery including weight tracking.


If you have further questions or concerns regarding our refund and return policy, please contact us:

Southern African Products


or, submit a request through our Facebook Page – Southern African Products